Set up email for your domain

INFO

Email hosting is offered on request - contact us and we'll enable it for your account before you start.

This tutorial walks you through configuring email on a domain you already own, creating your first mailbox, and connecting a mail client.

1. Add and verify your domain

In the console: Domains -> New domain -> example.com. Then publish the verify-domain TXT record shown and let us verify it. You have 48 hours to complete verification.

2. Set up email

On the verified domain, choose Set up email and pick the email server we assign you.

We generate the DNS records that make mail work:

• An MX record (where mail is delivered) - required
• An SPF TXT record (authorises our servers to send for you) - required
• A DKIM TXT record (signs your outbound mail) - required
• A DMARC TXT record (policy and reporting) - recommended
• Two SRV records (so mail clients auto-discover the IMAP and SMTP ports) - recommended

3. Add the records at your DNS provider

Copy each record from the console into your DNS panel and save.

4. Recheck

Back in the console, open the domain's DNS tab and click Recheck DNS. We check each record. Green across the required records means you're ready.

If a record fails, double-check the value - TXT records in particular have quoting and length quirks.

5. Create a mailbox

Emails -> New email

• Domain: example.com
• Address: hello@example.com (the full address)
• Password: 8+ characters with an uppercase letter, a lowercase letter, and a digit
• Storage: a quota from 1 to 50 GB

Save. The mailbox hello@example.com now sends and receives mail. If you want, mark it the domain's catch-all or set a forwarding address to copy incoming mail elsewhere.

6. Connect a mail client

Point any standard mail app at your email server. The username is the full address, and the password is the one you just set.

Protocol	Port	Security
IMAP (receiving)	993	SSL
SMTP (sending)	587	STARTTLS

7. Test it

Send mail to hello@example.com from another account. The Received counter on the mailbox metrics page ticks up within seconds.

Send mail from hello@example.com through your client and watch Sent climb.

8. Watch metrics

The mailbox page shows:

• Sent / received / bounced totals
• Daily aggregations
• A domain-wide view across all mailboxes on the domain
• An account-wide view across all your domains

Rotating DKIM

Need fresh DKIM keys? Click Regenerate Records on the domain's DNS tab. It rebuilds the records with a new DKIM key.

One extra record to update

Regenerating also rotates the SSL validation label, so the _acme-challenge CNAME changes. Update that record at your DNS provider too, or your next certificate renewal will fail.